Cartive Terms of Service

Choose a project or monthly creative capacity. Your accepted written order confirms the deliverables, payment schedule and deadlines.

Your agreement at a glance

Topic	What it means for you
Individual projects	One agreed scope, price and delivery schedule.
Core · $899/month	One active task; additional requests join your queue.
Catalog · $1,599/month	Two active tasks; additional requests join your queue.
First draft	Standard active tasks target 24–48 business hours after complete inputs. Larger productions need an agreed schedule.
Revisions	In-scope requests enter your queue. A new product, concept or format may require another task.
Final ownership	Agreed original final assets and editable files transfer after full payment, subject to third-party licenses.
Results	No guaranteed sales, CTR, CVR, ranking or platform approval.

What is included?

• Scope: Your order lists services, products, formats and exports. PPC management, account access, uploads, filming and talent require explicit inclusion.
• Capacity: Listing ranges are planning guidance, not guaranteed output. Unlimited queued requests do not mean unlimited simultaneous work.
• Your inputs: Supply accurate facts, permitted claims and assets you may legally use. Consolidate feedback and check the final work before publishing.
• Schedule: Missing inputs, late feedback and scope changes can move delivery dates. Fixed deadlines must be agreed in writing.

What should you check before paying?

Item	Confirmation required in your order
Commitment discount	3 months: 10%; 6 months: 20%; 12 months: 30%. Core and Catalog only.
Billing	Full term price, payment dates and whether renewal is automatic.
Cancellation	Notice, early exit, prepaid balances and unused-capacity treatment. These rules remain unapproved.
Refunds	The accepted order and refund policy explain the review process.

How is your work protected?

Confidential project information is used for agreed delivery. Confidential uploads to specialist or AI tools need an agreed workflow. Public logos, reviews, likenesses and case studies need the relevant permission.

Third-party fonts, stock, music and AI-assisted material may carry separate rights. Reusable tools and rejected concepts do not automatically transfer.

Questions or disputes?

Call or message +1 (929) 446-2992 with the order reference and affected deliverable. Mandatory legal rights remain intact. Legal operator, registered address, formal email, governing law and liability provisions require confirmation before activation.